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BICEP Solutions
BICEP Solutions
Engagement Intelligence
  • Business Intelligence for
    ​Customer Engagement Programs

    Helping customer engagement professionals demonstrate the true impact and value of their programs through clear, data-driven reporting.

Customer Engagement Programs

Customer 
Experience 
Centers

Technology
Innovation
Centers

Executive
Sponsorship
Programs

Customer
Advisory
Boards

Discussion
​Leader
​Program

Customer
Engagement
Portals

Solutions

Rapid Deliverables

BICEP Audit

Audit of your program's metrics and data, delivering
quick, actionable recommendations for sharper reporting.



BICEP Metrics

Precise, measurable metrics and targets
to instantly align your program with business goals.



BICEP Business Case

Powerful, data-backed business case
proving your program’s ROI and strategic value.

Strategic Projects

BICEP Dashboard

Custom, intuitive dashboards to easily 

track progress, spot trends, and share your program's impact.



BICEP Analytics

Bespoke business intelligence application with your data 

from operational systems and CRM application.



BICEP On Boarding

Guidance on new platform transition, 
from setup to reporting, ensuring a smooth rollout.

Dedicated Expertise

BICEP Advisory

Tailored ongoing strategic, operational, and 

financial advice for program leaders and teams.



BICEP Strategy

Custom strategy to measure, collect, and report 

your program's impact with full performance visibility.



BICEP Academy

Train your team, leaders, and stakeholders in 

key data story telling and analytical skills.